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BWH Hotel Group Italy - Procurement Support Intern
Duration:
From July 2022 to December 2022
About Milan...
Known as Italy’s financial and fashion capital, Milan is also a thriving destination for both business and leisure tourism. With its blend of historical landmarks, cutting-edge design, and international events such as Salone del Mobile and Milan Fashion Week, the city attracts millions of visitors each year. Its strong hospitality infrastructure and role as a hub for corporate headquarters make it a strategic location for gaining exposure to large-scale hotel and travel operations.
During this six-month internship at the Ho.Re.Ca. Purchasing Centre of BWH (Best Western) Italy, I provided support in both procurement operations and marketing communication. My main responsibilities included:
- Managing back-office processes for supplier billing and internal documentation
- Assisting with supplier relationship management, from organizing product presentations to coordinating business meetings and site visits
- Overseeing the corporate LinkedIn page for B2B visibility and brand positioning. Supporting the marketing communication of suppliers portfolio.
- Supporting the planning and logistics of the 40th Anniversary Convention of BWH Italy, held in Venice
Here, I enhanced my skills in:
- Project coordination and event organization within a corporate hospitality setting
- Written communication and content creation for professional branding
- Understanding the strategic impact of purchasing decisions on cost efficiency and product quality in hotels
Working from the corporate office, I had the opportunity to look at hospitality from a broader strategic perspective — supporting an entire network of hotels rather than the day-to-day operations of a single property. This vantage point helped me appreciate the value of centralized decisions, brand consistency, and long-term planning, all crucial to sustaining the performance of a hotel chain in a competitive market.
This experience gave me insight into the synergy between procurement, branding, and operations, and taught me to work with precision, autonomy, and a deep awareness of how decisions at corporate level cascade across multiple hotel units.
